Customer support
Returns
What you can return, within what time and under which conditions. Only confirmed terms are shown as policy.
Return policy
- Return window
- To be confirmedThe number of days you have to return an item.
- Conditions
- To be confirmedItem condition, packaging and who pays return shipping.
To be confirmed
The return window and conditions have not been confirmed yet. Until they are published here, please contact us before sending anything back.
Starting a return
Get in touch through our contact page with your order number and the item you’d like to return. We’ll reply with the next steps.
Faulty item?
If you believe your item is faulty, see our warranty page for how claims are handled.